Frequently Asked Questions
Everything you need to know about upgrading your home with Blossom Kitchen & Bath.
How long does shipping take for large fixtures like bathtubs and vanities?
Standard shipping for oversized items typically takes 7-14 business days. Once your order is processed, you will receive a tracking number and a call from our freight partner to schedule a delivery window.
What is your return policy for installed items?
To be eligible for a return, items must be in their original packaging and in new, uninstalled condition. Once a fixture has been installed, it can no longer be returned unless it is found to have a manufacturer defect.
Do your faucets and shower heads come with a warranty?
Yes, all Blossom Kitchen & Bath fixtures come with a limited lifetime warranty covering finish and function, ensuring your home stays beautiful and operational for years to come.
What should I do if my order arrives damaged?
Please inspect your delivery immediately. If you notice any damage to the packaging or product, note it on the delivery receipt and contact our customer support within 48 hours to initiate a replacement claim.
Do you offer professional installation services?
While we do not provide direct installation services, we provide detailed specification sheets and installation guides for every product to assist your licensed contractor or plumber.
Can I request finish samples before placing a large order?
Yes, we offer finish swatches for our most popular cabinet and hardware collections. Please contact our design team to request samples to ensure they match your home's color palette.